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Sales representatives are responsible to meet prospects, present and demonstrate to them the company’s products and services, make sales and take purchase orders.
Human resources representatives handle talent recruitment and management, assess employee benefits and compensation, manage training and development, and ensure compliance and workplace safety.
Customer Service reps interact with customers to address their complaints and inquiries, provide information about the company’s services and products, take orders, and process returns. They often answer customer phone calls and emails and respond to any type of customer concern.
Call center operators are in charge to answer inquiries from customers by telephone, email, webchat, text, and post. Maintain fast and efficient service, guided by the company’s customer service guidelines.